Refund Policy
Effective Date: 30 August 2026 • Last Updated: 30 August 2026
TheYouthTalks is a Gen Z consumption-intelligence and youth-culture media platform. Most of what we publish — our research reports and editorial coverage — is free. This policy explains how refunds work for the paid products we do offer.
1. What this policy covers
- Research reports & editorial content — free to access, so there is nothing to refund.
- Custom research, brand studies and partnerships — paid engagements are governed by the written agreement (statement of work) for that engagement, which sets out its own cancellation and refund terms and takes precedence over this page.
- WorkMint — our jobs-subscription product has its own Terms and refund policy. For anything you purchased on WorkMint, the terms shown there apply.
2. Erroneous or duplicate charges
If you were charged in error — a duplicate payment, or a technical failure on our end — we will refund it in full once verified, regardless of the product.
3. How to request a refund
Email connect@theyouthtalks.com with your full name, registered email, what you paid for and the payment/order reference, and the reason for your request. We’ll verify and respond within 7 business days; approved refunds are credited within 10 business days via the original payment method.
4. Contact
Email: connect@theyouthtalks.com
Subject: Refund Request