Refund Policy
Effective Date: 25 July 2025 • Last Updated: 25 July 2025
We understand that sometimes things don’t go as planned. Here’s how we handle refund requests for our paid courses:
1. Refund Eligibility
- You request a refund within 5 days of course access AND have viewed less than 20% of content.
- The course hasn’t started yet (for live sessions).
- You haven’t downloaded materials or received a certificate.
- In case of duplicate payments or technical failures on our end.
2. Non-Refundable Scenarios
- Completion of more than 20% of course content
- Missed live classes without prior notice
- Purchases made during discounts or flash sales
- Requests made after course end
- Removals due to misconduct or violations
3. Refund Process
Send an email to tech@theyouthtalks.com with your:
- Full Name
- Course Name
- Registered Email
- Reason for refund
We'll verify and respond within 7 business days. Approved refunds will be credited within 10 business days via the original payment method.
4. Cancellations
You may cancel anytime, but cancellations do not guarantee refunds unless eligibility is met.
5. Course Postponement or Cancellation by Us
If we cancel or postpone a course due to low enrollment or technical issues, you’ll receive:
- A full refund, or
- An option to switch to another course at no extra cost
6. Contact for Refunds
Email: tech@theyouthtalks.com
Phone: +91 76786 39772
Subject: Refund Request – [Course Name]